Troubleshooting AdBlock Premium

Having trouble with AdBlock Premium? Look here first for tips and advice!

Why am I still seeing ads after installing AdBlock Premium?
Aggressive ad technology that targets vulnerabilities in Chrome and malware on your computer are just two of the reasons ads may not be blocked. Please foll...
Sun, 15 Apr, 2018 at 11:59 PM
What can I do if a website won't let me use AdBlock Premium?
The quickest and easiest solution is to pause AdBlock Premium. This temporarily allows ads to appear while you do what you need to do. If it's a site y...
Mon, 16 Apr, 2018 at 12:17 AM
What should I do if a web page looks wrong or doesn't work?
Please see this article in our Knowledge Base for troubleshooting tips and suggestions: A web page doesn't work or looks wrong with AdBlock on
Mon, 16 Apr, 2018 at 12:28 AM
Why don't I see AdBlock Premium in my applications?
AdBlock Premium is not a Windows or MacOS application like Microsoft Word or Google Chrome. AdBlock Premium is a browser extension, a little piece of softwa...
Sun, 15 Apr, 2018 at 11:37 PM
How can I see my previous support tickets?
Log in to your account on our support portal,, and click Check ticket status.
Sun, 15 Apr, 2018 at 11:52 PM