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Common and Recently Reported Issues

If you need help, please check these articles before opening a support ticket. You may find a solution faster than we can get back to you. :)

  • How do I remove adware or malware from my computer?
  • Report an unblocked ad
  • Seeing unblocked ads? Start here!
  • How can I stop floating auto-playing videos on Facebook?
  • How can I block annoying stuff on Facebook and YouTube that aren't ads?
  • How can I block ads on my mobile device?
  • How to stop auto-playing videos
  • I'm seeing ads in YouTube videos
  • How can I block in-page pop-ups?
  • YouTube videos show a black screen with audio
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