If we have asked you to check for JavaScript errors associated with AdBlock or Chrome as part of troubleshooting an issue, here's how to do it.


Check for errors in AdBlock

  1. Open the page where the problem is happening.
  2. Open a new tab and visit chrome://extensions to open Chrome's extensions page.
  3. Select Developer mode in the upper right corner of the page. This makes a few more options appear.
  4. Find AdBlock in the list and click the background page link to open a "developer mode" window for AdBlock.
  5. Click the Console tab at the top of the window.
  6. Reload the page where the problem is happening. (You might need to drag the developer window out of the way.)
  7. If there are any error messages in the console window (usually in red text), paste them in a reply to our message.


Check for errors in Chrome

  1. Right-click the page where the problem is happening and select Inspect. The Chrome Developer Tools panel opens beside or below the page.
  2. Click the Console tab at the top of the new window.
  3. Reload the page.
  4. If there are any error messages in the console tab (usually in red text), paste them into the same reply.