- Something else on your computer is causing the test to fail or not to run at all.
- The test the site is using to detect ad blockers is generating a false positive (less likely).
Here are some troubleshooting steps to try.
1. Clear the site's cookies and reload the page.
- In Chrome or Opera, enter about:extensions in the address bar.
- In Safari, go to Safari > Preferences > Extensions (or look in the Launchpad for an ad blocking app).
- In Edge, click More (...) > Extensions.
- In Firefox, enter about:addons in the address bar.
5. Look for other things that can interfere with a site's test for ad blocking:
- We have been told that browsers such as SeaMonkey and Torch can cause issues. Try a different browser.
- Your ISP (Internet Service Provider) may be blocking ads for you. Call its customer service number and ask.
- If your Internet connection is very slow, requests to download ads may time out, causing the ad test to fail.
If these suggestions don't help, there may be a problem with the test itself. In that case, all you can do is report it to the site administrators and hope for the best!