If the AdBlock menu looks like the following examples for longer than a second or two, AdBlock may have encountered an error that prevented it from loading properly. 

AdBlock menu doesn't failing to open in Microsoft Edge AdBlock menu not loading properly in Microsoft Edge

(By the way, would you like to help us track down the error that causes this issue? Just send us AdBlock's debug information and any JavaScript errors before you try the following solutions!)

Restart your browser and reinstall AdBlock

First, try restarting your computer and browser. If the menu still doesn't look right, uninstall and reinstall AdBlock. (What should the AdBlock menu look like?)

Wait! If you have added custom filters to AdBlock, they will be deleted when you uninstall it. You will need to copy them to a text file and add them again after reinstalling AdBlock. See this article for a way to get to them if you can't use the menu to open AdBlock's options.

Reinstalling AdBlock didn't help. Now what?

If AdBlock still doesn't load properly after reinstalling it—or if the menu looks right, but AdBlock's options page is blank—the most likely culprit is a bug in Microsoft Edge. Reset or repair Edge, then reinstall AdBlock and any other extensions you had.

Warning: Resetting Microsoft Edge will completely erase your bookmarks, saved passwords, extensions, and settings on your computer.

Resetting Microsoft Edge didn't help: Two alternate solutions

Resetting Edge almost always fixes this issue. If it doesn't, try one of the following solutions, suggested by our users. (Thanks, Thomas and Belliott5!)

Note: These are not for the faint of heart or technically challenged. And again, be sure to back up your favorites before you proceed.

Method 1:

  1. Clear all the browsing data in Edge.
  2. Delete everything in the following directory:
  3. Run the Windows PowerShell as Administrator and enter the following command:
  4. Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml” -Verbose}
  5. Reinstall AdBlock from the Windows Store.

Method 2:

  1. Remove Edge using the following PowerShell command: get-appxpackage -Name Microsoft.MicrosoftEdge | Remove-AppxPackage
  2. Restart your computer.
  3. Reinstall Edge using the following PowerShell command: Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}