AdBlock Help
Troubleshooting
Having trouble with AdBlock? Look here!
Troubleshooting Tips
A Web Page Doesn't Work With AdBlock On
- A site still asks me to turn off AdBlock although it's whitelisted or AdBlock is paused
- A web page doesn't work or looks wrong with AdBlock on
- AdBlock is blocking or broke my site! (For site owners)
- I tried to block an ad manually and now something on the page doesn't work
- Images are blocked or a "Store" link is broken or you're getting a redirect error
I'm Seeing An Ad
- Additional Troubleshooting for Unblocked Ads
- Seeing pop-ups and "You've got a virus!" warnings on your favorite free streaming video site?
- Why does AdBlock allow "non-intrusive" ads?
- Ads aren't being blocked on YouTube or Pandora in Chrome
- I'm seeing "sponsored" posts on Facebook again
Issues With AdBlock (But Not Ads)
- The AdBlock button isn't showing in my browser toolbar
- AdBlock is using lots of memory
- I donated already. Why am I still seeing your payment page when I reinstall AdBlock?
- I'm seeing a pop-up that asks if I want to hide targeted messages
- A pop-up window told me my computer has a virus and my personal information is being stolen!
AdBlock for Chrome
- AdBlock is constantly uninstalled or disabled in Chrome
- I keep seeing your payment page or AdBlock keeps forgetting my settings in Chrome
- I'm getting a DOWNLOAD INTERRUPTED error when I try to install AdBlock in Chrome
- I'm getting a NETWORK_FAILED error when I try to install AdBlock on Chrome
- I can't install AdBlock from the Chrome Web Store
AdBlock for Safari App
- Troubleshooting the AdBlock for Safari App
- I get an error when I try to update the AdBlock for Safari app
- I can't uninstall the AdBlock for Safari app
- The AdBlock for Safari app drains my laptop battery and uses 100% CPU
- The AdBlock for Safari app won't let me remove a site from my whitelist
AdBlock for Safari Extension
- AdBlock is turned off after upgrade to Safari 12
- Is it true AdBlock will stop working after upgrading to Safari 12?
- "Safari no longer supports the unsafe extension AdBlock"
- What's different in the AdBlock for Safari extension after the September 2018 update?
- I'm seeing a "Rule list compilation failed: Too many rules in JSON array" error
AdBlock for Firefox
AdBlock for Microsoft Edge
- The AdBlock menu doesn't open or contains only a donation request in Microsoft Edge
- AdBlock is continually being disabled in Microsoft Edge
- I keep seeing your payment page or AdBlock keeps losing my settings in Microsoft Edge
- How to keep Microsoft Edge from reopening the previous tabs after a crash
- AdBlock seems to make Microsoft Edge run slower