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Troubleshooting
Having trouble with AdBlock? Look here!
Troubleshooting Tips
How to clear cache, cookies, and reset settings in every browser
Making sure AdBlock is installed
How to provide your debugging information
How to provide a screenshot
A Web Page Doesn't Work With AdBlock On
A site still asks me to turn off AdBlock although it's allowlisted or AdBlock is paused
A web page doesn't work or looks wrong with AdBlock on
AdBlock is blocking something or has broken a website (for site owners)
I tried to block an ad manually and now something on the page doesn't work
I'm Seeing An Ad
Additional troubleshooting for unblocked ads
What to do if you get a "You've got a virus!" pop-up
About the Acceptable Ads program and "non-intrusive" ads
Sponsored posts on Facebook
I'm seeing ads again on Crunchyroll.com
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Issues With AdBlock (But Not Ads)
How to pin the AdBlock menu to your browser
AdBlock is using lots of memory
I donated already. Why am I still seeing your payment page when I reinstall AdBlock?
I'm seeing a pop-up that asks if I want to hide targeted messages
A pop-up window told me my computer has a virus and my personal information is being stolen!
View all (20)
AdBlock for Chrome
AdBlock uninstalled or disabled in Chrome
Chrome: Seeing AdBlock's payment page more than once or AdBlock settings are changing
I'm getting a DOWNLOAD INTERRUPTED error when I try to install AdBlock in Chrome
I'm getting a NETWORK_FAILED error when I try to install AdBlock on Chrome
Unable to install AdBlock from the Chrome Web Store
View all (14)
AdBlock for Safari Mac App
Troubleshooting the AdBlock for Safari App
I get an error when I try to update the AdBlock for Safari app
The AdBlock for Safari app drains my laptop battery and uses 100% CPU
AdBlock for Firefox
I'm getting an "external JavaScript is blocked or failed to load" error
I keep seeing your payment page or AdBlock keeps losing my settings in Firefox
AdBlock is constantly uninstalled or disabled in Firefox
AdBlock for Microsoft Edge
The AdBlock menu doesn't open or contains only a donation request in Microsoft Edge
AdBlock is continually being disabled in Microsoft Edge
I keep seeing your payment page or AdBlock keeps losing my settings in Microsoft Edge
How to keep Microsoft Edge from reopening the previous tabs after a crash
AdBlock seems to make Microsoft Edge run slower
View all (6)