Read This Before You Open A Support Ticket! 2

• READ THIS BEFORE YOU OPEN A SUPPORT TICKET!
• How can I contact the filter list authors to report unblocked ads or a list problem?

I'm Seeing An Ad 22

• Seeing unblocked ads? Start here!
• I'm seeing ads in YouTube videos
• I'm seeing ads on Twitch.tv
• Ads aren't being blocked on YouTube, Pandora, and Spotify in Chrome
• I'm seeing ads and "suggested" or "sponsored" posts on Facebook

See all 22 articles

A Web Page Doesn't Work With AdBlock On 18

• A web page doesn't work or looks wrong with AdBlock on
• Ad blockers are breaking MSN.com and other websites in Chrome
• AdBlock is blocking or broke my site! (For site owners)
• A site is forcing me to turn off AdBlock before it will let me in
• I turned off AdBlock or whitelisted a site (or I don't have an ad blocker) but the site still asks me to turn off my ad blocker

See all 18 articles

Fixed Issues 8

• FIXED: In Edge, YouTube videos show a black screen with AdBlock on
• FIXED: "Please try again" error when playing YouTube videos
• FIXED: YouTube videos and Facebook Messenger website won't load
• FIXED: My custom filters are missing after upgrade to AdBlock 3.0!
• FIXED: Can't save web pages as HTML files with AdBlock on

See all 8 articles

Using AdBlock 23

• How do I install AdBlock? How do I uninstall AdBlock?
• How do I tell AdBlock NOT to block ads? (Pause, whitelist, and other options)
• About AdBlock’s opt-in anonymous filter list usage and data collection
• How do I use AdBlock in incognito or private mode?
• How do I whitelist a specific YouTube channel?

See all 23 articles

Basic Troubleshooting 5

• How do I give you debugging information?
• How do I provide a screenshot?
• Report an unblocked ad
• How do I clear my browser cache and cookies, reset my browser settings, and update my browser?
• How can I check whether AdBlock is installed?

Issues With AdBlock (But Not Ads) 30

• I'm seeing a pop-up that asks if I want to hide targeted messages
• I see a warning that AdBlock can access my data and browsing activity!
• The AdBlock button isn't showing in my browser toolbar
• AdBlock is using lots of memory
• I whitelisted a YouTube channel. Why aren't there any ads showing?

See all 30 articles

Chrome 15

• I can't install AdBlock from the Chrome Web Store
• I'm getting a DOWNLOAD INTERRUPTED error when I try to install AdBlock in Chrome
• I'm getting a NETWORK_FAILED error when I try to install AdBlock on Chrome
• AdBlock keeps coming back after I uninstall it!
• How to install AdBlock in Chrome when you can't do it the normal way

See all 15 articles

Safari 9

• Safari can't install or update AdBlock
• YouTube doesn't move on to the next video in a playlist automatically in Safari with AdBlock
• AdBlock is blocking an entire website in Safari!
• I keep seeing your payment page or AdBlock is constantly uninstalled or disabled in Safari
• How to install extensions in Safari when you can't do it the normal way

See all 9 articles

Edge 10

• No ads are blocked and the AdBlock menu is empty or the options page is blank in Microsoft Edge
• AdBlock is continually being disabled in Microsoft Edge
• I keep seeing your payment page or AdBlock keeps losing my settings in Microsoft Edge
• How to keep Microsoft Edge from reopening the previous tabs after a crash
• AdBlock seems to make Microsoft Edge run slower

See all 10 articles

Firefox 2

• I keep seeing your payment page or AdBlock keeps losing my settings in Firefox
• Basic Firefox troubleshooting

Mobile 5

• Is AdBlock available on my iPhone, iPad, Android, or Windows Mobile device?
• How can I block ads on my mobile device?
• Can I pause AdBlock on my mobile device?
• Can I whitelist a site in AdBlock on my iPhone or iPad?
• AdBlock on my iPhone/iPad asks for a VPN profile or tells me I need to update my VPN profile

Opera 1

• Is AdBlock no longer available for Opera?

Others 0

Refunds 2

• I want a refund or I want to cancel my subscription
• Why was I charged for AdBlock without my permission?

Paying for AdBlock 13

• I want to install AdBlock on a new computer or browser. Do I have to pay again?
• I paid for AdBlock but I don't have my Order ID
• Do I have to pay for AdBlock?
• Why don't you just require payment?
• Where can I pay for AdBlock?

See all 13 articles

For Advanced and Power Users 6

• How to use custom filters
• Get an older version of AdBlock
• Why did AdBlock remove the Dropbox sync feature?
• How do I use Dropbox synchronization?
• Dropbox file size limit exceeded

See all 6 articles

How To's and What For's 10

• Seeing pop-ups and "You've got a virus!" warnings on your favorite free streaming video site?
• How can I block annoying stuff on Facebook and YouTube that aren't ads?
• How can I stop floating auto-playing videos on Facebook?
• How to stop auto-playing videos
• How can I protect my computer from getting malware?

See all 10 articles

Custom Filters for Streaming Websites 14

• Custom filters for 1337x.to
• Custom filters for Animeflv.net
• Custom filters for Couch-tuner.ag
• Custom filters for Crunchyroll.com
• Custom filters for Dailymotion.com

See all 14 articles

Custom Filters for Stubborn Websites 50

• Custom filters for Allkpop.com
• Custom filters for Boston.com
• Custom filters for Businessinsider.com
• Custom filters for CBS.com
• Custom filters for Chicagotribune.com and other TRONC news sites

See all 50 articles

Getting Started with AdBlock Premium 9

• How do I install or reinstall AdBlock Premium?
• Why does AdBlock Premium need to read and change data on websites I visit?
• Can I copy my filter lists, custom filters, and other settings to another computer?
• Do I need to configure AdBlock Premium?
• Do I need to uninstall free AdBlock to use AdBlock Premium?

See all 9 articles

Paying for AdBlock Premium 19

• Why should I pay for the full version of AdBlock Premium?
• How much does AdBlock Premium cost?
• Do I automatically get AdBlock Premium if I pay for AdBlock?
• How can I pay for AdBlock Premium?
• What happens if I don't upgrade to the full version of AdBlock Premium?

See all 19 articles

Troubleshooting and Support 5

• Why am I still seeing ads after installing AdBlock Premium?
• What can I do if a website won't let me use AdBlock Premium?
• What should I do if a web page looks wrong or doesn't work?
• Why don't I see AdBlock Premium in my applications?
• How can I see my previous support tickets?

What is AdBlock? 8

• Who made AdBlock?
• What's the difference between AdBlock and Adblock Plus (ABP)?
• Is AdBlock available for Internet Explorer?
• How can I support AdBlock?
• How can I help to translate AdBlock into my language?

See all 8 articles

The Technical Stuff 5

• How does AdBlock work?
• Where can I find CatBlock?
• What do the "Other filter lists" do?
• Does AdBlock actually stop ads from being downloaded?
• Can my website be added to the whitelist?