Read This Before You Submit A Trouble Report! 1

• READ THIS BEFORE YOU SUBMIT A TROUBLE REPORT!

I'm Seeing An Ad 16

• No ads are blocked
• I'm seeing similar ads on every website
• I found an ad AdBlock doesn't block
• I'm seeing ads on Facebook that weren't there before
• I'm seeing ads in YouTube videos

See all 16 articles

A Web Page Doesn't Work With AdBlock On 9

• AdBlock is blocking or broke my site! (For site owners)
• A web page doesn't work or looks wrong with AdBlock on
• A website is telling me to disable AdBlock before it will show content
• I blocked something by mistake and now something on a web page doesn't work
• YouTube videos show a black screen but I hear the audio

See all 9 articles

Custom Filters for Stubborn Websites 27

• Custom filters for Boston.com
• Custom filters for CBS.com
• Custom filters for Chip.de
• Custom filters for Dailycaller.com
• Custom filters for Dailymotion.com

See all 27 articles

Other Problems 22

• The AdBlock button isn't showing in my browser toolbar
• The AdBlock menu is blank and no ads are being blocked after upgrading to AdBlock 3.0
• Things are missing from the AdBlock menu
• The AdBlock options are missing when I right-click a page
• AdBlock keeps coming back after I uninstall it!

See all 22 articles

Fixed Issues 7

• "Please try again" error when playing YouTube videos
• My custom filters are missing after upgrade to AdBlock 3.0!
• Can't save web pages as HTML files with AdBlock on
• Acceptable Ads can't be disabled after update to AdBlock 3.0
• Facebook Messenger & Chat are broken

See all 7 articles

Using AdBlock 14

• How do I install AdBlock? How do I uninstall AdBlock?
• How do I tell AdBlock NOT to block ads?
• How do I whitelist a specific YouTube channel?
• I installed AdBlock. Does it block ads automatically, or do I need to do something?
• How do I use AdBlock in incognito or private mode?

See all 14 articles

Basic Troubleshooting 6

• How do I tell whether AdBlock is installed?
• How do I make sure AdBlock is up-to-date?
• How do I manually update my filters?
• I'm not great with computers. How do I give you debugging information?
• How do I provide a screenshot?

See all 6 articles

Chrome 12

• I keep seeing your payment page or AdBlock keeps losing my settings!
• AdBlock is constantly being uninstalled or disabled in Chrome!
• Basic Chrome troubleshooting
• Can't install AdBlock from the Chrome Web Store
• I'm getting a DOWNLOAD INTERRUPTED error when I try to install AdBlock in Chrome

See all 12 articles

Safari 9

• AdBlock is constantly uninstalled or reset in Safari
• Safari can't install or update AdBlock
• How to install extensions in Safari when you can't do it the normal way
• Basic Safari troubleshooting
• AdBlock is blocking an entire website in Safari!

See all 9 articles

Edge 5

• AdBlock can't be updated or removed from Microsoft Edge; installation error 0x80070057
• Having trouble installing AdBlock for Microsoft Edge?
• "Block an ad on this page" doesn't work in Microsoft Edge
• AdBlock keeps losing my settings in Microsoft Edge
• The AdBlock menu is empty with a blue underline or the Options page is empty in Microsoft Edge

Opera 1

• Is AdBlock no longer available for Opera?

Mobile 5

• I can't find a way to whitelist a site in Firefox for Android
• Is AdBlock available on my iPhone, iPad, Android, or Windows Mobile device?
• Can I pause AdBlock in Safari on my iPhone or iPad?
• AdBlock on my iPhone/iPad asks for a VPN profile or tells me I need to update my VPN profile
• Can I whitelist a site in AdBlock on my iPhone or iPad?

Firefox 4

• I can't find AdBlock on the Firefox add-ons site or at getadblock.com
• I'm getting a "Connection Failure" error when I try to install AdBlock on Firefox
• Firefox won't update to the latest version of AdBlock
• Why did AdBlock stop supporting Firefox?

Others 0

Refunds 2

• I want a refund!
• I never paid for AdBlock, but my credit card or PayPal account has been charged!

Paying for AdBlock 12

• Do I have to pay for AdBlock?
• Why should I pay for AdBlock?
• Why don't you just require payment?
• Who am I paying when I pay for AdBlock?
• Where can I pay?

See all 12 articles

For Advanced and Power Users 6

• Use AdBlock's custom blocking assistant
• Get an older version of AdBlock
• How do I use Dropbox synchronization?
• Can I import my custom filters from Adblock Plus?
• Dropbox file size limit exceeded

See all 6 articles

What is AdBlock? 8

• Who made AdBlock?
• What's the difference between AdBlock and Adblock Plus (ABP)?
• Is AdBlock available for Internet Explorer?
• How can I support AdBlock?
• How can I translate AdBlock into my language?

See all 8 articles

Are you happy with AdBlock? 0

The Technical Stuff 6

• How does AdBlock work?
• Where can I find CatBlock?
• What do the "Other filter lists" do?
• Does AdBlock actually stop ads from being downloaded?
• Can my website be added to the whitelist?

See all 6 articles