How can we help you today?
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Having Trouble? Look Here First!
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Using AdBlock
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Troubleshooting
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Payments
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For Advanced and Power Users
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AdBlock Premium
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MyAdBlock
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About the Project
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AdBlock Protect
Recent articles
- I'm seeing pop-up ads in the lower right corner of my Windows desktop
- I'm seeing ads in File Explorer and other Windows 10 apps
- How to use AdBlock to hide an entire page
- The AdBlock menu is empty
- How do I pause or disable AdBlock?
- The AdBlock for Safari app won't let me remove a site from my whitelist
Having Trouble? Look Here First!
Using AdBlock
Using AdBlock
- About AdBlock’s opt-in anonymous filter list usage and data collection
- How do I install AdBlock? How do I uninstall AdBlock?
- How do I use AdBlock in incognito or private mode?
- I see a warning that AdBlock can access my data and browsing activity!
- Why doesn't AdBlock bypass anti-adblock walls?
Disabling AdBlock
- How do I tell AdBlock NOT to block ads? (Pause, whitelist, disable, and other options)
- How do I whitelist a specific YouTube channel?
- How do I pause or disable AdBlock?
- I whitelisted a YouTube channel. Why aren't there any ads showing?
- How do I block ads again on a site I previously whitelisted?
Using the AdBlock for Safari App
Troubleshooting
Troubleshooting Tips
A Web Page Doesn't Work With AdBlock On
- A site still asks me to turn off AdBlock although it's whitelisted or AdBlock is paused
- A web page doesn't work or looks wrong with AdBlock on
- AdBlock is blocking or broke my site! (For site owners)
- I tried to block an ad manually and now something on the page doesn't work
- Images are blocked or a "Store" link is broken or you're getting a redirect error
I'm Seeing An Ad
- Troubleshooting unblocked ads
- Seeing pop-ups and "You've got a virus!" warnings on your favorite free streaming video site?
- Why does AdBlock allow "non-intrusive" ads?
- Ads aren't being blocked on YouTube or Pandora in Chrome
- I'm seeing ads in YouTube and other videos and games in Firefox, Microsoft Edge, and Safari
Issues With AdBlock (But Not Ads)
- The AdBlock button isn't showing in my browser toolbar
- AdBlock is using lots of memory
- I donated already. Why am I still seeing your payment page when I reinstall AdBlock?
- I'm seeing a pop-up that asks if I want to hide targeted messages
- The AdBlock menu and "Block an ad" options are missing when I right-click a page
AdBlock for Chrome
- AdBlock is constantly uninstalled or disabled in Chrome
- I keep seeing your payment page or AdBlock keeps forgetting my settings in Chrome
- I'm getting a DOWNLOAD INTERRUPTED error when I try to install AdBlock in Chrome
- I'm getting a NETWORK_FAILED error when I try to install AdBlock on Chrome
- FIXED (3.35.0): Chrome stops responding and "Waiting for extension AdBlock" appears in the status bar
AdBlock for Safari App
- Troubleshooting the AdBlock for Safari App
- I get an error when I try to update the AdBlock for Safari app
- I can't uninstall the AdBlock for Safari app
- The AdBlock for Safari app won't let me remove a site from my whitelist
- I see a "load.product.fail.message" error or the app crashes when I try to upgrade the AdBlock for Safari Mac app
AdBlock for Safari Extension
- AdBlock is turned off after upgrade to Safari 12
- Is it true AdBlock will stop working after upgrading to Safari 12?
- "Safari no longer supports the unsafe extension AdBlock"
- What's different in the AdBlock for Safari extension after the September 2018 update?
- I'm seeing a "Rule list compilation failed: Too many rules in JSON array" error
AdBlock for Firefox
AdBlock for Microsoft Edge
- The AdBlock menu doesn't open or contains only a donation request in Microsoft Edge
- AdBlock is continually being disabled in Microsoft Edge
- I keep seeing your payment page or AdBlock keeps losing my settings in Microsoft Edge
- How to keep Microsoft Edge from reopening the previous tabs after a crash
- AdBlock seems to make Microsoft Edge run slower
AdBlock Premium
AdBlock on Mobile Devices
Fixed Issues
- FIXED: In Edge, YouTube videos show a black screen with AdBlock on
- FIXED: "Please try again" error when playing YouTube videos
- FIXED: YouTube videos and Facebook Messenger website won't load
- FIXED: My custom filters are missing after upgrade to AdBlock 3.0!
- FIXED: Can't save web pages as HTML files with AdBlock on
Payments
For Advanced and Power Users
For Advanced and Power Users
- How to use custom filters
- Get an older version of AdBlock
- Why did AdBlock remove the Dropbox sync feature?
- How do I use Dropbox synchronization?
- Dropbox file size limit exceeded
How To's and What For's
- How to remove malware or adware from your computer
- How can I stop floating auto-playing videos on Facebook?
- How can I block annoying stuff on Facebook and YouTube that aren't ads?
- How to stop auto-playing videos
- How can I block in-page pop-ups?
AdBlock Premium
Getting Started with AdBlock Premium
- How do I install or reinstall AdBlock Premium and AdBlock Premium Gold?
- Why does AdBlock Premium need to read and change data on websites I visit?
- Can I copy my AdBlock Premium Gold filter lists, custom filters, and other settings to another computer?
- What's the difference between AdBlock, AdBlock Premium, and AdBlock Premium Gold?
- Do I need to uninstall AdBlock to use AdBlock Premium?
Paying for AdBlock Premium
- Why should I pay for the full version of AdBlock Premium?
- How much does AdBlock Premium cost?
- Do I automatically get AdBlock Premium if I pay for AdBlock?
- How can I pay for AdBlock Premium?
- What happens if I don't upgrade to the full version of AdBlock Premium?
Troubleshooting AdBlock Premium
MyAdBlock
About the Project
AdBlock Protect
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