AdBlock Help
How can we help you today?
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Having Trouble? Look Here First!
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Using AdBlock
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Troubleshooting
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AdBlock Premium
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About the Project
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For Advanced and Power Users
Recent articles
- What is AdBlock Premium? How do I upgrade?
- Why are there so many ad blockers with similar names?
- A site still asks me to turn off AdBlock although it's allowlisted or AdBlock is paused
- How to redeem your AdBlock Premium upgrade
- How to manage your AdBlock Premium subscription
- I'm seeing ads in YouTube videos
Having Trouble? Look Here First!
Using AdBlock
Paying for AdBlock
- Do I have to pay for AdBlock?
- I want a refund or I want to cancel my subscription
- Why was I charged for AdBlock without my permission?
- Payment FAQ
- Why don't you just require payment?
Using AdBlock
- How to use custom filters
- Get an older version of AdBlock
- About AdBlock’s opt-in anonymous filter list usage and data collection
- How do I install AdBlock? How do I uninstall AdBlock?
- Using AdBlock in incognito or private mode
Disabling AdBlock
- How to disable AdBlock on specific sites
- Can I use AdBlock and still allow ads on my favorite YouTube channels?
- Can I pause AdBlock on my mobile device?
- YouTube channel allowlisting not working (no ads showing)
- Allow ads on a site in AdBlock on iPhone or iPad
Using the AdBlock for Safari App
Troubleshooting
Troubleshooting Tips
A Web Page Doesn't Work With AdBlock On
I'm Seeing An Ad
- Additional troubleshooting for unblocked ads
- What to do if you get a "You've got a virus!" pop-up
- About the Acceptable Ads program and "non-intrusive" ads
- Sponsored posts on Facebook
- I'm seeing ads again on Crunchyroll.com
Issues With AdBlock (But Not Ads)
- How to pin the AdBlock menu to your browser
- AdBlock is using lots of memory
- I donated already. Why am I still seeing your payment page when I reinstall AdBlock?
- I'm seeing a pop-up that asks if I want to hide targeted messages
- A pop-up window told me my computer has a virus and my personal information is being stolen!
AdBlock for Chrome
- AdBlock uninstalled or disabled in Chrome
- Chrome: Seeing AdBlock's payment page more than once or AdBlock settings are changing
- I'm getting a DOWNLOAD INTERRUPTED error when I try to install AdBlock in Chrome
- I'm getting a NETWORK_FAILED error when I try to install AdBlock on Chrome
- Unable to install AdBlock from the Chrome Web Store
AdBlock for Safari Mac App
AdBlock for Firefox
AdBlock for Microsoft Edge
- The AdBlock menu doesn't open or contains only a donation request in Microsoft Edge
- AdBlock is continually being disabled in Microsoft Edge
- I keep seeing your payment page or AdBlock keeps losing my settings in Microsoft Edge
- How to keep Microsoft Edge from reopening the previous tabs after a crash
- AdBlock seems to make Microsoft Edge run slower